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Our Products

AI-First Products Builtfor Business Workflows

Automation and platforms designed to scale with your operations.

Flagship Product

Conversalyse

AI-powered customer interaction analytics that transforms every call, chat, and email into actionable insights to improve customer experience and agent performance.

Calls
Chats
Emails

Sentiment Analysis

Detect customer emotions and satisfaction levels in real-time to proactively address concerns and improve experiences.

Quality Scoring

Automatically score every agent interaction based on customizable quality metrics and best practices.

Unified Customer Journey

Get a complete view of customer interactions across voice and text channels in one unified dashboard.

AI Topic Detection

Automatically identify trending topics, common issues, and emerging customer concerns across all conversations.

Conversalyse Features

Everything You Need to Understand Your Customers

Powerful AI-driven analytics tools that transform raw conversation data into actionable business intelligence.

Sentiment Analysis

Detect customer emotions and satisfaction levels in real-time across all interaction channels.

Quality Scoring

Automatically score agent interactions based on customizable quality metrics and best practices.

Customer Journey Mapping

Get a unified view of customer interactions across voice and text channels in one dashboard.

Compliance Monitoring

Ensure regulatory compliance with automated monitoring and flagging of policy violations.

Easy Integration

Connect seamlessly with your existing CRM, contact center, and communication platforms.

Real-time Analytics

Monitor conversations as they happen with live dashboards, alerts, and instant notifications.